Renter took care of gear, but was missing lens cap, usb cable, and lens case. Renter promptly fixed the issue by paying for replacements via insurance. Sometimes items can get left behind on a shoot, I totally understand. Would absolutely rent to this person again because he took care of his responsibilities even when something went wrong.
Thank you for choosing Toybox for your rental needs!
The experience was easy and trouble-free, and you took great care of our gear. We would be more than happy to rent to you again anytime. Thank you for your business and we look forward to serving you in the future!